At Nhà Hàng Phúc Gia, we understand that trust is the foundation of every meaningful relationship — whether with our diners in person or with visitors to our website. To maintain credibility and ensure that all information we publish is accurate, reliable, and transparent, we have developed a clear Fact-Check Policy. This policy explains how we verify the accuracy of the content on www.nhahangphucgia.com and uphold the standards of honesty and accountability.
Purpose of This Policy
The internet is full of information, but not all of it can be trusted. Our goal is to make sure that every detail we publish — whether about our restaurant, our menu, Vietnamese culinary culture, or general updates — is factually correct. By adhering to this policy, we:
- Protect our readers from misleading or false information.
- Build confidence in our content and communications.
- Respect the traditions and authenticity of Vietnamese cuisine and culture.
- Uphold professional responsibility as a business serving the community.
Verification Process
Before any content is shared on our website, newsletters, or promotional materials, we follow a step-by-step verification process:
- Primary Sources
Information about our restaurant, menu items, or events comes directly from internal sources such as our chefs, management, or official announcements. - Trusted References
For cultural, historical, or culinary details, we rely on reputable sources such as published cookbooks, academic articles, government publications, and recognized food authorities. - Cross-Checking
All claims or facts are cross-verified with at least two reliable sources to avoid errors or misrepresentation. - Internal Review
Our editorial team reviews content for accuracy, clarity, and consistency before it is published.
Handling Corrections
Despite our best efforts, mistakes can occasionally occur. When they do, we are committed to correcting them promptly and transparently.
- Minor Errors: Typographical mistakes or small inaccuracies will be corrected as soon as they are identified, without affecting the overall meaning of the content.
- Significant Errors: If the error could mislead readers or affect trust, we will issue a correction notice on the page and update the content with accurate information.
- Notification: In certain cases, we may also notify our audience of corrections through our email updates or announcements.
Transparency Standards
We believe that transparency is essential to maintaining credibility. To achieve this, we:
- Cite sources wherever appropriate.
- Distinguish clearly between facts, opinions, and promotional messages.
- Avoid publishing rumors, unverified claims, or content from unreliable sources.
- Regularly review published content to ensure it remains up to date.
Responsibility of Our Team
Every team member at Nhà Hàng Phúc Gia who contributes to website content is responsible for upholding this Fact-Check Policy. Our chefs ensure recipes and ingredient lists are accurate. Our communications team ensures events, hours of operation, and promotions are correctly described. Our editors ensure that cultural and historical references are faithfully represented.
Reader Participation
We welcome our readers and customers to be part of this process. If you notice any information on our website that seems inaccurate, please let us know. We are committed to reviewing concerns carefully and making corrections where necessary.
📧 Contact us at: nhahangphucgia.com@gmai.com
Commitment to Accuracy
At Nhà Hàng Phúc Gia, accuracy is not just a policy — it is part of our philosophy of hospitality and respect. Just as we are committed to serving authentic, carefully prepared dishes, we are equally dedicated to ensuring that the information we provide is correct, transparent, and beneficial to our audience.