At Nhà Hàng Phúc Gia, our reputation is built not only on the quality of the food we serve but also on the reliability of the information we share. To preserve integrity, transparency, and trust, we follow a clear Editorial Policy for all content published on www.nhahangphucgia.com. This policy ensures that our website communicates accurate, respectful, and useful information to our readers, customers, and partners.
Purpose of Our Editorial Policy
The purpose of this policy is to:
- Define the standards of accuracy, fairness, and consistency in our content.
- Explain how we develop, review, and approve materials before publishing.
- Clarify the difference between editorial content, promotional material, and opinion-based writing.
- Protect readers from bias, misinformation, or misleading claims.
We want our website to reflect the same values that define our restaurant: authenticity, quality, and hospitality.
Editorial Standards
Every piece of content on our website, from blog posts to menu updates, is guided by these standards:
- Accuracy
Information must be correct, fact-checked, and sourced from reliable references. - Clarity
Content should be easy to understand, free of unnecessary jargon, and written in a respectful tone. - Objectivity
We avoid exaggeration or unverified claims. When we express opinions, we clearly distinguish them from factual information. - Relevance
All published content must be meaningful and beneficial to our readers, whether it concerns our restaurant, Vietnamese culinary culture, or dining tips. - Respect for Culture
Since food is deeply tied to heritage, we are careful to represent Vietnamese traditions and cultural practices with respect and accuracy.
Content Creation ProcessTo ensure quality and consistency, we follow a structured editorial workflow:
- Research – Writers and contributors gather information from trusted sources, including our chefs, internal documents, and credible external references.
- Drafting – Content is written with attention to tone, audience, and purpose.
- Review – Editors check for accuracy, grammar, and alignment with our Fact-Check Policy.
- Approval – Final approval is given by the editorial lead or management before publication.
- Updates – Content is regularly reviewed and updated to remain accurate and current.
Separation of Content Types
We maintain clear distinctions between different categories of content:
- Editorial Content: Informative articles, menu updates, and cultural stories. These are fact-based and reviewed carefully for accuracy.
- Promotional Content: Marketing campaigns, event announcements, and special offers. These are labeled clearly to distinguish them from editorial materials.
- Opinion Pieces: Posts that reflect personal experiences, customer stories, or staff perspectives. These are presented as opinions and not facts.
Corrections and Accountability
Transparency is essential to our editorial standards. If errors are discovered, we correct them promptly. Corrections may include:
- Updating text directly on the page.
- Adding a correction note if the error significantly changes the original meaning.
- Informing readers of updates through announcements when appropriate.
Independence and Integrity
Our editorial decisions are made independently and are not influenced by advertisers, sponsors, or outside parties. Content is created with the goal of serving our readers and customers first. While promotional content may appear on our website, it does not override our responsibility to present accurate and truthful information.
Reader Engagement
We welcome feedback from our readers to help improve our content. If you notice any issues, inaccuracies, or bias in our materials, we encourage you to reach out to us:
📧 Email: nhahangphucgia.com@gmai.com
Your participation helps us maintain high editorial standards and ensures that our content remains trustworthy.
Commitment to Excellence
At Nhà Hàng Phúc Gia, we view editorial integrity as an extension of our hospitality. Just as we serve meals prepared with care and authenticity, we also provide information that is accurate, respectful, and reliable. This commitment allows us to strengthen our bond with the community and continue earning the trust of our guests.